Quiz 1

How you manage your money Selling the right room, at the right price, to the right guest, at the right time The money you make after expenses None of the above

Revenue is the money you make after expenses and profit is the total money you make Revenue and profit are the same thing Revenue is the total money you make and profit is the total money you make after expenses Revenue is a percentage of sales where profit is total sales

Total revenue/ Total available rooms One of the most common metrics used to record performance A better measure or performance than occupancy or rate because it takes both of those into account All of the above

It indicates the cost of occupying the room, therefore the price you would not want to be below when setting your rates It tells you how many rooms you have available to sell It tells you how much money you will make on each room If you multiply it by occupancy you will get your profit

Tell them the rates and ask for the sale Learn something about the guest and then refer back to it at multiple points of the call Tell the guest you are almost committed so they feel pressure to book None of the above