Hospitality Now: Best Practices

Discover how three dynamic hospitality leaders adapted to the challenges of COVID-19 –going beyond “survival mode” to rethink and reinvent the luxury service experience. Join us to hear about the creative modifications they’ve made and how you can apply their ideas to your hotel, restaurant, or spa.

Hosted by Jeff Wielgopolan | Senior Vice President, Learning & Development, Forbes Travel Guide

With Special Guests
Ivaylo Ivanov | Senior Vice President of Hotel Operations, Okada Manila
Daisy Tepper | Spa Director, The Post Oak Hotel, Houston
Nick Rimedio | General Manager, Kimpton La Peer Hotel, Los Angeles