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The Social Hotelier by Sam-Erik Ruttmann
Where may the next paradigm shift and innovation in the Travel & Tourism be coming from?
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The next innovation and disruption in the Travel and Tourism industry could come from... Banking & Financial Services and Technology industries
According to a research made by Podium 96% of businesses say a fast response to customers is important.
Yet, 82% of customers say businesses aren't fast enough.
There is a huge gap between expectation and actual when it comes to speed and responsiveness. But smart organizations can close that gap, attract more customers, and steal market share.
I discuss with Jayanth Kolla, Founder and Partner, Convergence Catalyst
potential Disruption, Marketing Ideas and Tips and Deep Technologies based Solutions for current and post-Covid world for the Travel and Hospitality industry
Sam Erik Ruttmann
Director of Global Hospitality Development at Studio Puisto Architects
Expert in hotel business, redefining new paradigms for your business growth. Extensive international experience in the hotel industry, hotel management, hotel development for multi brand hotel companies, brand re launch, and asset management across, South East Asia, Middle East and Africa. A strategic and operational back ground in senior management roles leading multi branded hotels and managing owner relations. Currently helping hotel owners and managers to leverage social media to grow their audience, brand and market share.
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Where may the next paradigm shift and innovation in the Travel & Tourism be coming from?